Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and MindHYVE.ai, Inc., a Nevada C corporation ("MindHYVE," "we," "us," or "our"), governing your access to and use of the TheoAI platform and its associated products, including the Theo consumer AI assistant, the Majlis institutional workspace, and the Mīzān financial-governance module (collectively, the "Services").

By creating an account, accessing, or using any part of the Services, you agree to be bound by these Terms, our Privacy Policy, and any additional terms applicable to specific products or institutional agreements. If you are accessing the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to "you" include that organization.

If you do not agree to these Terms, you must not access or use the Services.

2. Service Description

TheoAI is an artificial-intelligence platform that produces Evidence-Based Opinions ("EBOs") by reasoning from the Qurʾān and authenticated Ḥadīth collections. The platform employs retrieval-augmented generation, chain-of-thought reasoning, and multi-scholar analytical frameworks to deliver outputs grounded in primary Islamic sources with full source-citation transparency.

The Services include the following products, which may become available at different times:

  • Theo: A consumer-facing AI assistant that enables individual users to explore questions of Islamic jurisprudence, theology, and ethics through interactive conversation.
  • Majlis (coming soon): An institutional workspace designed for Islamic organizations, academic institutions, and scholarly bodies, intended to provide collaborative tools, administrative controls, and multi-user access to TheoAI's analytical capabilities.
  • Mīzān (coming soon): A financial-governance module that will apply Islamic finance principles to compliance analysis, offering Sharīʿah-screening and governance tools for financial institutions and advisors.

EBOs are explicitly not fatwas, religious rulings, or authoritative religious guidance. The Services are analytical tools that synthesize information from primary sources. EBOs should not be treated as a substitute for consultation with qualified Islamic scholars (ʿulamāʾ), muftīs, or other credentialed religious authorities for matters requiring binding religious guidance.

Features, capabilities, usage limits, and product availability may vary by subscription tier and are subject to change. We reserve the right to modify, suspend, or discontinue any aspect of the Services with reasonable notice where practicable.

Free and anonymous access. Certain features of the Services are available at no cost through a free tier with limited daily usage. Limited anonymous guest access may also be available without creating an account. We may modify, limit, or discontinue free and anonymous access at any time without prior notice. Free and anonymous use is subject to these Terms in full.

Beta and experimental features. We may offer features identified as "beta," "experimental," or "Labs." These features are provided "as is" without warranty of any kind beyond what is stated in Section 7, may be modified or removed at any time without notice, and are excluded from any service-level commitments or uptime guarantees. Your use of beta features is voluntary and at your own risk.

3. Account Registration

You must be at least thirteen (13) years of age to create an account or use the Services. If you are between the ages of 13 and 18, you represent that your parent or legal guardian has reviewed and consented to these Terms on your behalf.

Access to the Services requires an account authenticated through our secure authentication system, which supports email-based registration, third-party sign-in providers (such as Google), and passwordless login methods. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information during registration and to update your information as necessary. You must notify us immediately at support@mindhyve.ai if you suspect any unauthorized use of your account or any other breach of security.

Institutional Majlis accounts are provisioned by organizational administrators. Individual users within a Majlis workspace are subject to both these Terms and any additional policies established by their institution. MindHYVE is not responsible for the internal access policies of institutional administrators.

4. Subscription and Billing

Certain features of the Services require a paid subscription. Subscription plans, pricing, included usage limits, and feature entitlements are described on our pricing page and may be updated from time to time with reasonable advance notice.

Payment processing. All payments are processed by Stripe, Inc. By subscribing to a paid plan, you authorize Stripe to charge the payment method on file for the applicable subscription fees. You are responsible for keeping your payment information current.

Auto-renewal. Subscriptions automatically renew at the end of each billing cycle (monthly or annual, as selected) at the then-current rate unless you cancel before the renewal date. We will make reasonable efforts to notify you before any price increase takes effect on your next renewal.

Cancellation. You may cancel your subscription at any time through your account settings or by contacting us at billing@mindhyve.ai. Cancellation takes effect at the end of the current billing period; you will retain access to paid features until that date.

Refunds. All subscription fees are non-refundable once charged. No prorated or partial refunds will be issued for unused portions of any billing period, whether monthly or annual. Cancellation of your subscription does not entitle you to a refund for the current billing period or any prior billing period.

Billing errors. If you believe you have been charged in error — including duplicate charges, charges processed after cancellation, or an incorrect amount — you may contact us at billing@mindhyve.ai within thirty (30) days of the date of the charge. Verified billing errors will be corrected via refund or account credit at MindHYVE's sole discretion. This is the only circumstance under which a refund may be issued.

Free trials. If a free trial is offered, you will not be charged until the trial period ends. You may cancel at any time during the trial at no cost. If you do not cancel before the trial period expires, your payment method will automatically be charged at the applicable subscription rate, and the non-refundable billing terms described above will apply from that point forward.

Chargebacks. If you have a billing concern, we encourage you to contact us directly before initiating a chargeback or payment dispute with your bank or payment provider. Filing a chargeback instead of contacting us may result in immediate suspension of your account pending resolution. We reserve the right to dispute chargebacks and to provide transaction records and evidence of service delivery to the applicable payment processor.

Non-payment. If your payment method fails and the outstanding balance remains unpaid after we have provided reasonable notice, we may suspend your access to paid features until the balance is resolved. During any suspension for non-payment, you will retain access to the free tier of the Services.

Jurisdictional rights. Some jurisdictions grant consumers statutory refund or withdrawal rights that cannot be waived or limited by contract. Nothing in these Terms is intended to limit or override such rights where they apply under applicable law.

Institutional billing. Majlis and Mīzān institutional subscriptions may be governed by separate enterprise agreements with custom billing terms. In the event of a conflict between these Terms and an executed enterprise agreement, the enterprise agreement shall control.

5. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:

  • Misrepresent AI outputs as religious authority: You shall not present, publish, or distribute EBOs or other AI-generated outputs as fatwas, binding religious rulings, or the authoritative opinion of any scholar, muftī, institution, or religious body.
  • Commercially redistribute without license: You shall not resell, sublicense, redistribute, or create derivative commercial products from the Services or their outputs without a separate written license from MindHYVE.
  • Reverse engineer or extract: You shall not reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, models, or underlying corpora of the Services, except to the extent such restriction is prohibited by applicable law.
  • Abuse or disrupt: You shall not probe, scan, or test the vulnerability of our systems without authorization; use the Services to generate harassing, hateful, defamatory, or deliberately deceptive content; or circumvent access controls, usage quotas, rate limits, or billing mechanisms.
  • Violate law: You shall not use the Services in any manner that violates applicable local, state, national, or international law or regulation, or that infringes the rights of any third party.

We reserve the right to investigate suspected violations and to suspend or terminate access to the Services, without prior notice, if we reasonably determine that a violation has occurred or that your use poses a risk to the platform, other users, or our reputation.

6. Intellectual Property

Our intellectual property. The TheoAI platform, including its software, design, documentation, branding, logos, and all original content, is owned by MindHYVE.ai, Inc. or its licensors and is protected by United States and international intellectual property laws. "TheoAI," "Theo," "Majlis," "Mīzān," "Eve-Theology," "Eve-Genesis," and "MindHYVE" are trademarks of MindHYVE.ai, Inc. You may not use these marks without prior written permission.

Your content. You retain all rights to the questions, prompts, and other content you submit to the Services ("User Content"). By submitting User Content, you grant MindHYVE a limited, non-exclusive, worldwide, royalty-free license to process that content solely for the purpose of delivering the Services to you. This license terminates when you delete your account, subject to reasonable backup and archival retention periods.

EBO outputs. Evidence-Based Opinions and other AI-generated outputs are licensed to you for personal use (for Theo) or institutional use (for Majlis and Mīzān), as applicable to your subscription tier. You may reference, quote, and share EBO outputs for non-commercial educational and scholarly purposes, provided that you do not misrepresent them as fatwas or authoritative religious rulings. Commercial redistribution of EBO outputs requires a separate license.

Underlying Islamic sources. The Qurʾānic text and many classical Ḥadīth collections referenced by the Services are in the public domain. MindHYVE's intellectual property rights extend to its proprietary indexing, analytical frameworks, and presentation — not to the underlying sacred texts themselves.

7. Limitation of Liability

THE SERVICES, INCLUDING ALL EBO OUTPUTS AND AI-GENERATED CONTENT, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AND NON-INFRINGEMENT.

AI outputs are analytical tools, not religious guidance. You acknowledge and agree that EBOs are computationally generated analyses and that you bear sole responsibility for evaluating, interpreting, and applying any information obtained through the Services. MindHYVE is not liable for any decisions, actions, or omissions you make based on AI-generated outputs, including but not limited to decisions related to religious practice, financial transactions, legal compliance, or personal conduct.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MINDHYVE.AI, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

IN NO EVENT SHALL OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00) OR (B) THE TOTAL FEES PAID BY YOU TO MINDHYVE FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, UNLESS A SEPARATELY EXECUTED AGREEMENT PROVIDES OTHERWISE.

Some jurisdictions do not permit certain limitations or exclusions of liability. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

8. Disclaimer of Religious Authority

Theo is not a muftī. The TheoAI platform, including the Theo AI assistant, does not claim, assert, or imply any form of religious authority. Theo is a software system — it is not a scholar, a jurist, a muftī, or a religious authority of any kind.

EBOs are not fatwas. Evidence-Based Opinions produced by the Services are computational analyses that identify, cross-reference, and synthesize information from primary Islamic sources. They are not fatwas (fatāwā), religious rulings (aḥkām), or authoritative legal opinions (ijtihād). An EBO does not carry the jurisprudential weight of a ruling issued by a qualified muftī or scholarly body.

The platform does not claim religious authority. Neither MindHYVE.ai, Inc. nor any of its employees, contractors, or affiliates claims to exercise religious authority through the Services. The Services are designed as research and educational tools that assist users in accessing and understanding primary source material.

Consult qualified scholars. For matters requiring binding religious guidance — including but not limited to questions of personal religious obligation (farḍ), permissibility (ḥalāl/ḥarām), worship (ʿibādāt), family law, and financial compliance with Sharīʿah — you should consult qualified Islamic scholars (ʿulamāʾ) and credentialed muftīs. The Services may complement but must never replace such consultation.

By using the Services, you expressly acknowledge and agree that you understand the distinction between an EBO and a fatwa, and that you will not rely on AI-generated outputs as your sole basis for religious decision-making.

9. Indemnification

You agree to indemnify, defend, and hold harmless MindHYVE.ai, Inc. and its officers, directors, employees, agents, and affiliates from and against any third-party claims, actions, demands, losses, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your violation of these Terms, including but not limited to misrepresentation of EBO outputs as fatwas, binding religious rulings, or authoritative religious guidance;
  • Your violation of applicable law or regulation in connection with your use of the Services;
  • User Content that you submit that infringes, misappropriates, or otherwise violates the intellectual property or other rights of any third party;
  • Any unauthorized or unlawful use of the Services under your account.

We will provide you with prompt written notice of any such claim, give you sole control of the defense and settlement (provided that you may not settle any claim that imposes obligations on us without our prior written consent), and provide reasonable cooperation at your expense. You may not accept any settlement that imposes liability on MindHYVE or requires an admission of fault without our prior written consent.

10. Termination

By you. You may terminate your account at any time by contacting us at support@mindhyve.ai or through your account settings. Upon termination, your right to access the Services ceases immediately, except that you will retain access to paid features through the end of your current billing period if you have an active subscription.

By us. We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, including but not limited to a breach of these Terms, non-payment of fees, extended inactivity, or if we reasonably believe that your use poses a risk to the Services, other users, or our legal obligations. Where practicable, we will provide advance notice and an opportunity to cure before termination, except in cases of severe or repeated violations.

Effect of termination. Upon termination, Sections 6 (Intellectual Property), 7 (Limitation of Liability), 8 (Disclaimer of Religious Authority), 9 (Indemnification), 11 (Dispute Resolution), 12 (Governing Law), 14 (General Provisions), and any other provisions that by their nature should survive, shall continue in full force and effect.

11. Dispute Resolution

Informal resolution. Before initiating any formal proceeding, you agree to first contact us at legal@mindhyve.ai with a written description of the dispute, including the relief sought, and attempt to resolve the matter informally for at least thirty (30) days. We agree to do the same before initiating any claim against you.

Binding arbitration. If a dispute cannot be resolved informally, you and MindHYVE agree to resolve it through final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitration shall be conducted in English, and shall take place remotely by videoconference or, at the arbitrator's discretion, in Newport Beach, California. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. Each party shall bear its own costs, and the parties shall share arbitration fees equally unless the arbitrator determines otherwise.

Class action waiver. YOU AND MINDHYVE AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. NEITHER PARTY MAY BRING CLAIMS AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. If this waiver is found unenforceable in a particular jurisdiction, then this entire Dispute Resolution section shall be void in that jurisdiction, and disputes shall be governed exclusively by Section 12 (Governing Law).

Exceptions. Notwithstanding the foregoing, either party may (a) seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm, or (b) bring an individual action in small claims court if the claim qualifies under that court's rules. This arbitration agreement does not apply to users located in jurisdictions where mandatory arbitration of consumer disputes is prohibited by applicable law.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Services that is not subject to arbitration under Section 11 shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Nevada, and you consent to the personal jurisdiction of such courts.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

13. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Effective" date at the top of this page and post the revised Terms on our website. For material changes — including changes to pricing, liability limitations, or the scope of the Services — we will provide at least thirty (30) days' advance notice through the Services or via the email address associated with your account.

Your continued use of the Services after the effective date of revised Terms constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must discontinue use of the Services before the effective date of the changes.

14. General Provisions

Force majeure. Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to natural disasters, acts of war or terrorism, pandemics, labor disputes, power or infrastructure failures, failures of third-party service providers (such as cloud infrastructure or AI inference providers), or governmental action. Payment obligations are not excused by force majeure events.

Assignment. You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent. We may assign these Terms in whole or in part to any affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets, without your consent. Any attempted assignment in violation of this provision is void. These Terms shall bind and inure to the benefit of each party's successors and permitted assigns.

Entire agreement. These Terms, together with our Privacy Policy and any applicable enterprise agreement, constitute the entire agreement between you and MindHYVE with respect to the Services, and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, relating to the subject matter herein.

Notices. We may deliver notices to you by email to the address associated with your account, by in-app notification within the Services, or by posting updates to our website. You are responsible for keeping your account email address current. Notices to us should be sent to legal@mindhyve.ai and are deemed received when we confirm receipt or, if sent by certified mail, upon delivery to the address in Section 15.

No waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver on one occasion shall not be deemed a waiver on any subsequent occasion.

Data processing agreements. Institutional customers subject to the General Data Protection Regulation (GDPR) or similar data-protection regulations may request a Data Processing Agreement. Contact us at legal@mindhyve.ai to discuss your requirements.

15. Contact

If you have any questions, concerns, or disputes regarding these Terms, please contact us:

MindHYVE.ai, Inc.
A Nevada C corporation
1501 Quail St, Suite 130
Newport Beach, CA 92660
General: hello@mindhyve.ai
Legal: legal@mindhyve.ai

We will endeavor to respond to all inquiries within thirty (30) days.